Practice Management

Ms Linda Hylands MBA, PG Dip.

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care.  She also has responsibility for managing human resources, finance, patient safety, premises and equipment and information technology.

The Practice Manager supports the GPs, the Practice Staff and other medical professionals in delivering patient services and also helps to develop extended services to enhance patient care and improve service quality.

Linda is also available to talk to patients with regard to any ideas they might have with regard to improving the quality of our services.


Mrs Caroline McAteer

Assistant Manager

Mrs Paula Watters

Office Supervisor

Mrs Lynne Bell

Ms Leanne Boyd

Mrs Kate Ferran

Ms Gail Geddes

Mrs Gillian Law

Mrs Aleya McCalmont

Miss Paula McMaster

Mrs Tanya Pierce

Miss Nicole Scott

Mrs Janice Strowger

Mrs Wendeen Wallace


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.